Terms of Service

Account Usage

All accounts are single-user accounts. This means that the owner of the account is responsible for all usage on that account.


You are responsible for determining the legal status of anything you download from our servers. Some of the material available on newsgroups is copyrighted, and some may have been distributed in violation of copyright laws. We can not and do not monitor information flowing through or stored on our servers.

You agree not to violate copyright laws by transferring copyrighted works through our system or by causing them to be transferred or stored without the permission of the copyright holder.

Illegal Activities

We will cooperate with law enforcement officials and with other server administrators in the investigation of suspicious activity. Intentional violations of the privacy of other users, whether on our system or another, will be grounds for immediate termination of your account and may lead to criminal prosecution or civil penalties.

Traffic in access codes, credit card numbers, or similar information is a crime that we take seriously. We expect you to respect the rights and privacy of others and to use your account only for lawful purposes.

Controversial and Explicit Material

We are not responsible for the contents of any of your articles that appear on our servers. Using our service, you will have access to and you will at some time or another be exposed to materials that you find offensive. This may include sexually explicit text and images, religious debate, questionable political views, and hateful speech. We expressly disclaim liability for any harm resulting from encountering such material.

Service Renewal

Supernews bills in advance for services rendered. Each billing cycle's invoice will be generated on or near your billing cycle anniversary date and at any time your account is renewed. Payment is due upon receipt.

Free Trial Offer:

The free trial is only available for new subscribers (that qualify for a free trial). You are responsible for cancelling the free trial if you don't want to be billed. If you don't cancel before the end of your free trial, you will be billed for the account you selected when signing up.

Invoice Notification

Your only method for reviewing your invoices will be in our Member Center.


Payment is accepted by credit card only. We will attempt to charge your credit card for any balance on your account. If the first charge attempt for an invoice fails, service will be suspended. Service will be resumed when you either request us to charge the card again or give us a different card number using our Member Center. If payment for an invoice fails repeatedly, you may need to contact our billing department via email at billing@supernews.com to reactivate your service.


Your service can be cancelled only from our Member Center before the account renews. All accounts are renewed automatically until a cancellation request is received.

Cancellations must be entered prior to the end of the current service period in order for them to take effect before the next service period begins. Cancellations submitted after the next service period begins, will take effect when that next service period is completed. Accounts rotate to the next service period, on the date indicated, at or shortly after midnight, US Central Time.


No refunds will be given under any circumstances. No refunds will be considered for accounts deleted for violation of our Terms of Service or Acceptable Use Policy.

Duplicate Accounts

Creation of multiple accounts will require payment in full for each account created. Cancellation and refund provisions apply to each account, without regard to any other accounts you may have with us.

Valid E-mail Address

All support and customer service is done by email. A valid email address is a prerequisite to obtaining service, since your account information is emailed to the address you provide. You are required to keep us notified of changes to your email address, using the update feature in our Member Center. We may send you periodic email, to this address, about the status of your account and changes in the service that might affect you.

Indemnify and Hold Harmless

You are responsible for all actions that occur in regards to your account. As a condition of service, you agree to indemnify and hold harmless this company its officers, employees, agents, and shareholders, for any cause of action out of your account with use or your use of the service.

Termination of Service

We reserve the right to suspend, terminate, or refuse service to anyone, at any time, for any reason.

We reserve the right to revise, supplement, or rescind any of our policies or Terms of Service, at any time, without prior notice.

It is the customer's responsibility to stay informed of our current Terms of Service and our Acceptable Use Policy.

By logging on to your account you agree to these Terms and Conditions and to our Acceptable Usage Policies.